Refund policy
Return & Exchange Policy
ALL SALES ARE FINAL
For hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed and delivered.
Because our products are personal-use items, we cannot restock or resell returned merchandise. Therefore, we are unable to make exceptions for reasons such as change of mind, incorrect item selection, or buyer's remorse.
Mistakes or Errors on Our End
If you receive an incorrect item or there is an error with your order due to a mistake on our part, please contact us within 7 days of receiving your order. Be sure to include your order number and clear photos of the issue.
If we determine that the error was made on our end, we will gladly correct the issue by providing a replacement or another appropriate resolution at no additional cost to you.
Contact Information
If you have any questions regarding your order, please contact us at:
Goldengirlgems@gmail.com
Golden Four Collection
By placing an order, you acknowledge and agree to this Return & Exchange Policy.